So, I’m studying for my Operations Management class, reading through the textbook, and this little bit caught my attention:

When the World Trade Center was attacked on September 11, 2001, U.S. Borders were closed and air travel shut down…. Companies whose employees were hesitant to travel handled business, launched new products, and kept in contact with customers via the Web. Faced with empty casinos, Harrah Entertainment sent e-mails with bargain offers on September 14th to thousands of customers urging them to visit Las Vegas. By September 30th, 4000 customers filled Harrah hotels to near 100 percent occupancy.

Admittedly, it’s not difficult at all to harshly judge Harrah’s for having so little hesitance in enticing the gamblers to come to Vegas. On the other hand, I’m sure their jobs were at stake. They needed to feed their families, so they did what they had to do. In any case, this just further sets in my mind what business I don’t want to get into when I grow up.